Cancellation Policy

Thank you for choosing [Coffee Shop/Food Business Name]. We are committed to providing you with quality food and excellent service. To ensure smooth operations and timely order fulfillment, we kindly ask our customers to review our cancellation policy below:

Order Cancellation Policy:

Once an order is placed and confirmed, cancellations are strongly discouraged to maintain the freshness and quality of our food.
If you need to cancel your order, please contact us immediately at [Insert Contact Number] or [Insert Email Address].
Cancellations will only be accepted within 5 minutes of placing the order for online or phone orders. After this window, cancellations will no longer be accepted.
For large or bulk orders, cancellations must be made within 24 hours after the agreement/contract is confirmed.

Non-Cancellable Orders:

Orders that have already been prepared, are in progress, or are out for delivery cannot be canceled.
Custom, pre-ordered, or special menu items are non-refundable and non-cancellable once confirmed.

Refunds for Canceled Orders:

Approved cancellations within the allowed timeframe may be eligible for a full or partial refund, depending on the payment method used.
Refunds will be processed within 3–7 business days. Processing times may vary based on your bank or payment provider.

Modifications to Orders:

If you need to make changes to your order, please contact us immediately. We will do our best to accommodate any changes if your order has not yet been prepared.

Exceptional Cases:

In the event of unforeseen circumstances (e.g., store closure, delivery issues), we will notify you immediately and offer a refund or reschedule your order.

We appreciate your understanding and cooperation in helping us provide the best service possible.

If you have any questions regarding this policy, please contact us at [Insert Contact Number] or [Insert Email Address].

[Coffee Shop/Food Business Name]
Delivering Freshness with Every Order!