Terms and Conditions

Terms and Conditions of [Coffee Shop/Food Business Name]

  1. Acceptance of Terms by accessing and using [Coffee Shop/Food Business Name] website and [Coffee Shop/Food Business Name] mobile app ("the Website"), you acknowledge that you have read, understood, and agree to comply with the following Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using the Website.
  2. Ordering and Delivery a. Order Placement: When placing an order through [Coffee Shop/Food Business Name] website, you agree to provide accurate and up-to-date information, including your contact details, delivery address, and payment information. b. Availability: All orders are subject to availability. In the event that an item you have ordered is unavailable, we will notify you and provide suitable alternatives or a refund if necessary. c. Delivery: We strive to ensure timely delivery of your order. However, delivery times may vary depending on various factors, including traffic, weather conditions, and order volume. We will make reasonable efforts to inform you of any delays that may occur. d. Cancellation: If you wish to cancel your order, please contact us as soon as possible. Cancellations made after the order has been prepared or dispatched may not be eligible for a full refund. e. Delivery Address: It is your responsibility to provide an accurate and accessible delivery address. We will not be held liable for any delays or issues arising from incorrect or incomplete delivery information provided by you.
  3. Pricing and Payment a. Pricing: The prices displayed on the Website are subject to change without prior notice. All prices are listed in the local currency and are inclusive of applicable taxes, unless stated otherwise. b. Payment: We accept payment through the methods specified on the Website. By providing your payment information, you authorize us to charge the specified amount for your order. All payments are subject to verification and authorization by the relevant financial institution. In the event of payment failure or refusal, we reserve the right to cancel or delay the order.
  4. Refunds and Returns a. Refunds: Refunds may be provided in cases where the order cannot be fulfilled or if the product is damaged or of unsatisfactory quality. Refund requests must be made within a reasonable time frame and are subject to our discretion. b. Returns: We do not accept returns for perishable food items unless they are faulty or damaged. If you believe you have received a faulty or incorrect item, please contact us immediately, providing relevant details and supporting evidence.
  5. Intellectual Property a. The content, logos, trademarks, and images displayed on the Website are the property of [Coffee Shop/Food Business Name] website and are protected by intellectual property laws. You are prohibited from using, reproducing, modifying, or distributing any of the content without prior written permission from us.
  6. Privacy and Data Protection a. We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.
  7. Limitation of Liability a. [Coffee Shop/Food Business Name] website shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the Website or the consumption of food items purchased through it.
  8. Modifications and Termination a. [Coffee Shop/Food Business Name] website reserves the right to modify, suspend, or terminate the Website, its services, or these Terms and Conditions at any time, without prior notice. Any changes will be effective upon posting on the Website.
  9. Governing Law a. These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which [Coffee Shop/Food Business Name] website operates.

By using [Coffee Shop/Food Business Name] website, you agree to comply with these Terms and Conditions. If you have any questions or concerns, please contact us through the provided channels for assistance.